One flat plan per month. What you charge your clients is yours.

You see it coming: live usage sits on your dashboard, and we flag you as you approach a cap — nothing stops mid-conversation and no client's bot goes silent unannounced. At the cap you can move up a plan, or the counter resets at the next billing cycle. There are no per-message overage charges, ever.

Upgrades take effect immediately and are prorated against the current cycle, so a busy month never forces you to wait. Downgrades apply at the start of the next billing cycle, giving you the full period to bring usage inside the lower tier's limits.

Yes — that is the model. Your plan is a flat platform cost; what you charge each client for the branded bot, its upkeep and the monthly gap report is entirely your pricing decision. Most agencies fold it into a monthly retainer. Your clients never see Replica's prices, because they never see Replica.

Automatic SSL provisioning for custom domains (you terminate TLS on your side), and authoring your clients' knowledge-base content. Everything else — engine, widget, gap report, per-client logins, support — is inside the plan price. No setup fee, no seat fee, no per-message fee.